Shipment

We ship orders Monday-Friday with Post/DHL Express from Vienna directly to your home!

Depending on where you live, there are different ways we can ship your order via Post/DHL Express can deliver. We cover customs duties and VAT for many countries, so there are usually no additional import fees or taxes to pay.

We ship to these countries:

Countries Standard Shipping
Austria

Post Letter: 3.50
Post parcel: €6,50 (with tracking)

Germany

€6,90

Rest of the European Union

€20

Switzerland €22
United Kingdom €30
USA & Canada

€30

Delivery delays

Please note that delivery delays are beyond our control and are normally resolved by Post/DHL Express. All orders are sent with a tracking number, so you can track and keep an eye on your package at any time.

Returns and exchanges

We accept returns of unused products within 14 days of receipt of the goods.

Returning goods is at your own expense, we strongly recommend using registered delivery or obtaining a shipping certificate when returning a package. Please contact us at bo@bastla.de to coordinate a return.